Accessibility Statement

This statement applies to content published on the www.jeffrmartin.co.uk domain, subdomains and aliases.

Accessibility statement for www.jeffrmartin.co.uk

This website is run by the Jeff’s Computer. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • zoom in up to 300% without problems
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

Parts of this website are not fully accessible. For example:

  • some pages and document attachments are not clearly written
  • some pages have poor colour contrast
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some error messages are not clearly associated with form controls many documents are in PDF format and are not accessible

How to request content in an accessible format

If you need information in a different format contact us at jeff@jeffrmartin.co.uk and tell us:

  • the web address (URL) of the content
  • your name and email address the format
  • you need, for example, audio CD, braille, BSL or large print, accessible PDF

Reporting accessibility problems with this website

If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us at jeff@jeffrmartin.co.uk or telephone 01303 840838.

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Jeff’s Computers is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content that is not accessible is outlined below with details of:

  • where it fails the success criteria
  • planned dates for when issues will be fixed

Some non-English pages have attachments in more than one language, and the language for the attachments is not identified, nor indicated within the files. This fails WCAG 2.1A 3.1.1 success criterion (Language of Page). We plan to fix this by September 2020.

A small number of pages have content in different languages where the language is not identified. This fails WCAG 2.1A 3.1.1 success criterion (Language of Page). We plan to fix this by October 2002.

Focused links and buttons sometimes do not have enough contrast. This fails WCAG 1.4.11 AA (Non-text Contrast). We plan to fix this by October 2020.

Disproportionate burden

Not applicable

Content that’s not within the scope of the accessibility regulations

The following content does not need to comply with the accessibility requirement until September 2020, because it was published before September 2018.

Some other pages have content in different languages where the language is not identified. This fails WCAG 2.1 A 3.1.1 success criterion (Language of Page). We plan to identify and fix these by September 2020.

PDFs and other documents

Many documents are not accessible in a number of ways including missing text alternatives and missing document structure.

View the accessible document policy of the organisation that published the document to report any problems or request documents in an alternative format.

Jeff’s Computers

Each domain, subdomain and alias, has its own accessibility page, with details of how accessible the service is, how to report problems and how to request information in an alternative format. You can access these pages from the footer inside the service.

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

What we’re doing to improve accessibility

We plan to identify and fix issues according to the timescales shown for each area above.

This statement was prepared on 23 June 2020. It was last updated on 23 June 2020.

Last updated 12 November 2020.